Samsung Electronics CLP-415NW Wireless Color Printer

Product Description

Produce professional color prints, affordably and quickly.

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Product Details

• Color: Brown, White
• Brand: Samsung
• Model: CLP-415NW
• Platform: Windows
• Number of items: 1
• Dimensions: 10.40" h x 16.80" w x 16.80" l, 36.60 pounds
• Memory: 256MB
• Networking: Gigabit Ethernet
• Native resolution: 9600 x 600

Features

• That's the promise of the Samsung CLP-415NW.
• Compact and quiet enough for your small business or home office, it features Samsung's latest image processing and polymerized toner formulation, giving you brilliant color and super-crisp text and graphics.
• Fast print speeds mean you spend less time waiting, while a lower cost per page translates to overall ownership that's easy on your bottom line.
• And with wireless printing functionality, the CLP-415NW is easily shared by just about everyone.

Customer Reviews

Most helpful customer reviews

32 of 33 people found the following review helpful.
Good print quality, wireless setup is a total pain
By Grant Fritchey
Let's talk about the good parts of the printer first. It's a relatively small footprint compared to other color laser printers I've used. I also find the speed to be very nice. It's quick to print out what I send to it. The picture quality is very good. From all this standpoint, this is a very solid printer. It works as you would expect or even better. But then, there's the wireless aspect.

I wanted to have this because I have a large number of wireless devices in the house, several tablets, a couple of laptops, and I want to be able to print without having to either plug into the wired part of my network or use some form of sneakernet to get the files from the wireless machine to a wired one. A wireless printer would be perfect. I jumped at the chance to get this set up in our system. The instructions for setting it up are very straight forward and I followed them to the letter (yes, I actually read the instructions). The printer wouldn't connect to our network. I had recently changed from WEP security to WPA2, and I couldn't get the printer to see the WPA security, so I tried switching it to WEP. Still nothing. I did some quick searches on the internet and determined that it might be the Macbook Pro I was using to configure it, so I reset the printer to the factory defaults through the little display window (not backlit, hard to understand what you're doing with it, a royal pain) and connected everything to a desktop computer. Still no joy. I tried several different methods for seeing the printer from the network or getting the printer to see the network. I got a connection once, but it immediately went away.

So I called tech support. To Samsung's credit, I got through relatively quickly (only about a 10 minute wait, which for consumer products is pretty good). The support guy was direct and helpful, but we had to follow the script. This meant restarting my network router, the machine I was trying to set things up from and the printer. Rebooting did no good. So we went through more of the script until he had exhausted everything I had tried. Then I outlined the extra steps I had taken, including modifying my network security several times. At this the guy decided to try to bump me up to tier 2 support. Again, all kudo's to Samsung, I only had about a two minute wait for tier 2.

This guy was also helpful. I connected him up remotely to the computer I was trying to configure the server through (kid's machine, no worries about getting anywhere useful on my systems). He then started walking through to make the printer connect to the network. It took him several different methods to get it configured, all connected through the USB, not wirelessly. Finally he connected directly to the printer through it's default IP address (not a process in the documentation) and gave it a dedicated IP address because it was evidently having a hard time with my DHCP connection. From there he was able to get it connected to my network. I then tried two different wireless devices and it worked. YAY, time for at least a four star review, right?

Wrong. A day later I tried to print to the printer. No connection. I had to go through reconnecting the USB cable to it again to get it to connect to the network, which hadn't changed in the intervening time. Now, I'm sitting and looking at a print queue that still can't connect to the wireless printer.

In short, a very good printer, but I would not say that it is actually wireless since it can't seem to remain connected to the system at all.

12 of 12 people found the following review helpful.
At the current price a great buy
By Brian Klein
Currently amazon offers this printer for 17% off the sticker price, and this makes it a great buy in my mind.

The 415NW is a colorless laser printer - most small laser printers I've seen that do color don't do them well, but this is an exception. It doesn't do 'photo quality' in my mind, but it will be sufficient for most every other need. The black and white looked very crisp and clean, and I had no complaints there.

If you're looking for a laser printer you either do high volume printing or are thinking economically (ink is expensive for a laser printer, but per page is cheaper than an inkjet printer), and with that in mind this printer is pretty good. It has a several eco options for reducing printing costs further (greyscale, using less ink, and the like), so you can definitely get your money's worth over time with the 415NW. When trying out using less toner, for example, I didn't notice a big reduction in quality, so you won't suffer for being economical.

One of the big draws of this printer is its wifi- and internet-capability. It very easily syncs with your wifi network - I found setup a breeze both on a mac and a pc. The printer has many different ways to connect to your pcs/network (usb, ethernet, etc), but I found the wireless to be easiest. I will admit that I was pleasantly surprised at how smoothly the setup went.

There is an option to configure the printer to print from your smartphone/tablet, which I haven't tried yet (I honestly have no need for the capability at the moment). I did configure it, however, and it was just as easy to setup as the wifi printing.

One note - this printer is *big* for a home printer / home office printer. It weighs over 36 lbs and requires a 2x2x2 foot cube to sit in, essentially (the printer requires clearance on every side for ventilation/airflow purposes). This is larger than many other home laser printers, so it is something to be aware of.

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Overall I can definitely recommend the 415NW if you're in the martket for a printer in this price range. While it won't do anything else (scan, fax, copy) it prints very, very well.

9 of 10 people found the following review helpful.
Flaky networking, Windows required for firmware updates, poor support
By Dahc
I'm happy with the print quality, but frustrated with the network stability.

Once the initial set-up was complete I could print from my Mac and iOS devices (AirPrint and mobile print). The next morning none of my devices could locate the printer. A power cycle resolved it and I was able to print again. A few hours later the printer disappeared again. I can ping the IP, but no AirPrint.

Samsung suggests updating the Firmware, but the updater is only available for Windows.

Bottom line: This could be a great printer if Samsung can solve the network issues, until then I'd look elsewhere, especially if you're looking for Mac and/or AirPrint support.

Update:

AirPrint is still unreliable. I've found if I reset the printer I can print for a few hours before it disappears again.

I've attempted to contact support twice. The first time they said to enable SNMP (already was). The second time they told me to look for timeout settings in the SyncThru Web interface (no specifics, just look around and try to change something).

The issue with Samsung support is continuity. There's no case number assigned and they don't accept replies to their e-mails. Once you get a message the only way to follow up is to open another request and start over again.

I'm giving up and sending it back to Amazon.

See all 60 customer reviews...